Privacy Policy

Privacy Policy

Your privacy is important to MedSmart Members LLC (“MedSmart Members”, which term includes the terms “MedSmart”, “we”, “us”, “our”, and all employees, agents, and other representatives of Medsmart Members) ).  This Privacy Policy provides information about the personal information that MedSmart Members collects, and the ways in which MedSmart Members uses that personal information, including how we use and protect any information that you give us when you use this website (“Website”. which term shall include ourhealthcaresucks.com, medsmartmembers.com and any other websites operated by MedSmart Members).

MedSmart Members is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this Privacy Policy.

MedSmart Members may change this Privacy Policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from your first use of this Website.

Personal information collection

MedSmart Members may collect and use the following kinds of personal information:

Information about your use of this Website (including but not limited to your email address(es), credit card information, personal identifying information entered in your profile, etc.);

Information that you provide for the purpose of registering with the Website;

Information about transactions carried out over this Website or any third-party site or service used for payment processing;

Information that you provide for the purpose of subscribing to the Website services; and]

Any other information that you send to or share with MedSmart Members.

Using personal information

MedSmart Members may use your personal information to:

Administer this website;

Personalize the website for you;

Enable your access to and use of the website services;

Publish information provided by you or about you on the website;

Send to you products or services that you purchase or otherwise agree to acquire or access;

Supply to you products or services that you purchase or otherwise agree to use or have access to;

Send you statements and invoices;

Collect payments from you; and

Send you marketing communications.

Where MedSmart Members discloses your personal information to its employees, agents or sub-contractors for these purposes, the employee, agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this Privacy Policy.

MedSmart Members will not sell or share your email address or other personal information with third parties without your express approval.

In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, MedSmart Members may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

Securing your data

MedSmart Members will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.

MedSmart Members will store all the personal information you provide on its secure servers.

Information relating to electronic transactions entered into via this website will be  protected by encryption technology.

As per our Terms and Conditions of Use, you accept full responsibility for the security of any personal data you enter on the Website, including, but not limited to, any data or other personal information entered in your MY CARE group. While reasonable efforts are made to keep this information private, there can be no absolute assurance of full and complete privacy. You agree to use appropriate precautions in sharing any such information and in granting access to others to such information. Since we have no control over your choices, security practices or behaviors in this regard, we accept no responsibility or liability, direct or indirect or of any kind, for your use of this Website and/or MY CARE.

Cross-border data transfers

Information that MedSmart Members collects may be stored and processed in and transferred between any of the countries in which MedSmart Members operates to enable the use of the information in accordance with this Privacy Policy.

In addition, personal information that you submit for publication on the Website will be published on the internet and may be available around the world.

You agree to such cross-border transfers of personal information.

Updating this statement

MedSmart Members may update this privacy policy in its sole discretion by posting a new version on this Website.

You should check this page occasionally to ensure you are familiar with any changes and hereby consent to any such changes by your continued usage of the site after such revised policy terms are posted..

Other websites

This Website contains links to other websites. MedSmart Members is not responsible for the privacy policies or practices of any third party and cannot be held responsible for any personal information you disclose or otherwise share with such websites.

Contact MedSmart Members

If you have any questions about this Privacy Policy or MedSmart Members’ treatment of your personal information, please write to:

By email to OurHealthcareSucks@medsmartmembers.com; or

By post to: MedSmart Members LLC

P.O. Box 2102

Framingham, MA 01703

What we collect

We may collect the following information from you:

  • name and job title
  • contact information including email address
  • demographic information such as postal code, personal preferences and interests
  • other information relevant to customer surveys and/or offers.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites and such sites are not governed by this Privacy Policy. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the Website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at support@medsmartmembers.com.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address (see Contact Us for other ways to contact us). We will promptly correct any information found to be incorrect.

This Privacy Policy was last updates on 2/24/2015.